Responsible gambling

At Casino du Lac-Leamy, we take responsible gambling seriously and offer a range of tools to help you play safely.

Setting Deposit Limits

You can set deposit limits on your account to control how much money you spend. To do this, visit the cashier section in My Account, where you'll find options for daily, weekly, or monthly limits.

Self-Exclusion

If you feel that you're spending too much time and money at the casino, you may want to consider self-excluding yourself from playing. This will prevent you from accessing your account for a period of your choice (from 24 hours to indefinitely).

To self-exclude, simply contact our customer service team or visit the cashier section in My Account.

Loss Limits

We understand that losses can be frustrating and overwhelming. To help you stay on track, we've implemented loss limits to ensure that you never lose more than your budget allows. You can find these limits under "My Account" > "Deposit & Withdrawal History".

Session Reminders

To encourage responsible gaming practices, our systems are set up to remind you of the time spent playing and your current balance.

Our Responsible Gaming Framework

As a leading Canadian casino, we're committed to responsible gaming practices and adhere to the World Lottery Association's (WLA) Level 4 Certification standard. This ensures that our measures meet or exceed many domestic and international standards for harm minimization.

We encourage all players to gamble responsibly and seek help if they need it.